In Turkey, various laws and regulations have been enacted to protect consumers. Article 48 of the Consumer Protection Law No. 6502 grants consumers the right of withdrawal in distance sales contracts. However, this right includes certain exceptions.

Exceptions

Services Performed Instantly in an Electronic Environment: Services performed instantly in an electronic environment or intangible goods delivered immediately to the consumer are among the exceptions to the right of withdrawal.

Copyable Software and Programs: Products that, by nature, cannot be returned include copyable software and programs.

Authenticity Guarantee

We guarantee the authenticity of the products you purchase. If the product you purchase turns out to be non-original, we commit to refunding your payment on the same day. With this guarantee, you can shop with confidence and obtain the products you need without any concerns. If you have any questions regarding the return process, please contact us at [email protected].