Delivery Terms

When Will My Order Be Delivered?
When you complete your order, your digital software product is typically delivered to your email address within 1 hour. After your order, our system automatically initiates the digital delivery process of your software and securely sends it to the specified email address. Most orders are completed within this time, but in rare cases, additional verification or technical checks may be required. If the delivery process takes longer than expected, you will receive an automatic notification email. If you have any questions regarding the delivery process or experience any delays, please do not hesitate to contact us.

What Should I Do If My Delivery Is Delayed?
If the delivery time exceeds 1 hour, please first check your email's spam/junk folder. If your order has still not arrived, please send an email to [email protected], so we can investigate the issue and assist you as soon as possible. Our support team will assess any potential technical issues or additional verification requirements and take the necessary steps to expedite the delivery of your order.

How Will My Invoice Be Sent to Me?
The invoice for your purchase will be sent digitally to your registered email address once your order is completed. This allows you to quickly and easily access your invoice and helps you keep your records organized. If your invoice is not delivered or you are unable to access it, please contact us at [email protected].

From Which Countries Can I Purchase Software?
We provide software sales services to customers worldwide. Online orders are delivered digitally and instantly, regardless of the country. However, for some software licenses, regional restrictions or additional verifications may be required in certain countries. To check if there are any restrictions in your region, please review the relevant product page or contact us. We continuously work to ensure that our customers can access the software they need quickly and securely.

Are Taxes Included in the Prices?
All software available for sale is priced including taxes. The prices displayed on the product page reflect the total amount you need to pay, without any additional taxes or hidden fees. However, in some countries, additional customs duties or payment processing fees may apply. This will be clearly indicated on the payment screen before you complete your order. You can securely shop knowing that there will be no additional charges upon order completion.

Payment Methods
At Yokyok, we offer secure and fast payment methods for our customers. The accepted payment options are:
Credit/Debit Card (Visa, MasterCard, AMEX)
Cryptocurrency (Bitcoin)
All payment transactions are protected with SSL encryption technology, which meets the highest security standards. If you experience any issues during payment, please contact us at [email protected].